Company: Systel Inc.
Headquarters: Sugar Land, TX
Size of Company: 50-99 employees; $10M-$25M in revenue
Industry: High tech
Primary Product Line: Industrial computers and displays
Name of Project: ERP to ISO: Leverage integrated ERP to establish pathway to ISO certification
Project Objective: To employ a technology to help manage growing demands of back-office transaction and production data; streamline and control business processes by using a single-source platform to capture and share important business knowledge
Technologies Employed: Exact MAX for ERP, Exact Synergy for CRM
Accomplishments/ROI: Automated workflow processes, documents, and materials required to begin standards compliance process; confronted resource challenges with tools and training for employees; able to identify, track, and store non-conformances for corrective action; create custom workflows for tracking customer order issues and providing feedback