Company: Mercury Marine
Headquarters: Fond du Lac, WI
Size of Company: More than 1,000 employees; more than $1B in revenue
Industry: Transportation
Primary Product Line: Engines, boats, services, and parts for recreational, commercial, and government marine applications; brands include Mercury and Mariner outboard engines; Mercury MerCruiser sterndrive and inboard packages; MotorGuide trolling motors; Mercury propellers and inflatable boats; Mercury SmartCraft electronics; and Mercury and Quicksilver parts and oils
Name of Project: Mercury Marine’s Lean Order Fulfillment
Project Objective: To improve customer satisfaction through increased order fulfillment throughput and higher fill rates; reduce inventory held in queue; provide faster cash generation
Technologies Employed: Oracle E-Business Suite
Accomplishments/ROI: Faster, more reliable customer order throughput; reduced inventory in queue; faster cash generation; and better cross-functional teamwork