Company: Malcolite
Headquarters: Monterey Park, CA
Size of Company: 20-49 employees
Industry: Lighting
Primary Product Line: High-efficiency replacement lighting products, energy-efficient retrofit kits, replacement lighting covers for fluorescent lighting
Name of Project: Malcolite increases efficiency
Project Objective: To streamline almost 80 paper-based business processes across the company; eliminate inefficient multiple systems and sources of data; reduce time to process orders
Technologies Employed: NetSuite for ERP, SCM, CRM
Accomplishments/ROI: NetSuite shipping label integration with FedEx or UPS improved fulfillment process; reduced shipping costs; invoicing, collections, and customer experience became paperless; eliminated the need for 159 of 160 filing cabinets nationwide; improved manufacturing process; better able to track cost of goods sold