Company: Lakeshirts Inc.
Headquarters: Detroit Lakes, MN
Size of Company: 100-499 employees
Industry: Textiles and apparel
Primary Product Line: Promotional clothing for resorts, golf, and corporate entities
Name of Project: Web Services Order Entry/Processing System
Project Objective: Leverage technology to facilitate order entry and maximize efficiency; let sales representatives order on the web from a sourcebook of available designs and garments and review previous orders; speed order turnaround; minimize errors; improve customer service
Technologies Employed: SYSPRO ERP and MES
Accomplishments/ROI: Improved order entry and processing, invoicing, inventory control, and customer service; achieved accurate and fast order entry; automated processes for processing, invoicing, and tracking orders through manufacturing and shipment. Most orders now arrive in production on the same day they are received in the sales office.