ML 100 Awards
pointimaging.pngThe company views itself as a leader in sustainable practices and Lean/Six Sigma– a competitive advantage that it hopes to continue and grow.




Cloud ERP drives quality improvements and Six Sigma goals

In the digital print and graphics industry, quick turnarounds and high quality are critical.

Over two decades since its inception, digital graphics and design company Point Imaging had invested in standard ERP solutions to help it run its business, but by 2008 it began to realize that its existing software failed to offer either the speed or functionality it needed to continue to grow and succeed.

So, Point Imaging decided to replace its existing system with a Plex Online ERP cloud solution. The company aimed to improve the visibility, accuracy, and consistency of data across its operations, improve quality and reduce rework rates, simplify the ordering process, improve inventory management, and streamline purchasing processes.

The project began in July 2008, and the majority of the implementation was completed by November 2009.

Point Imaging has already seen considerable benefits since implementation. For example, previously Point wasn’t able to accurately project inventory needs and had to carry large inventories. Despite this, it still encountered stock-out situations at least once a week. Now, when an order is built, the system populates a list of existing jobs along with the type of materials used for printing. This information has enabled the company to plan for, and maintain, the right raw materials in the right quantities for all the jobs in the system.

In addition, the average order entry time, which used to take several days, now takes three hours. The company has reduced inventory obsolescence by $30,000, and carrying costs by $14,000 per year. The number of “reworks” in larger projects has also been reduced considerably. Earlier, many jobs had either incorrect or missed pieces as they moved from production to packaging, ultimately resulting in a 4%-6% rework rate. Now, that rate is less than 1%, so both the speed and quality of customer deliveries are improved.

The company also views itself as a leader in sustainable practices and Lean/Six Sigma within its industry—a competitive advantage that it hopes to continue and grow. Its long-term goal is to implement Lean and Six Sigma processes across all of its operations.